Privacy policy

What we collect and why

We use your email address and account details to sign you in and contact you. We save the child nicknames and age groups you choose to provide, your selected creators, report preferences, and reports to deliver the service. You can use a nickname instead of a child’s real name.

We keep subscription and payment status to manage access and billing. Our payment processor handles card details. We also process basic connection, security, and email delivery information to prevent abuse and fix problems. If you contact support, we use your message to help you.

Children and privacy

Accounts are for adults. We do not require a child’s social media login, install anything on their device, or collect their private messages or personal watch history. Reports concern the public creators you select; they do not tell us what your child actually watched.

Who receives information

We use service providers for hosting, sign-in, payments, email, and preparing reports. They receive information needed for those services and may process it internationally. We do not sell your personal information or share it for targeted advertising. We may disclose information when required by law, to protect people or the service, or as part of a business transfer subject to appropriate privacy protections.

How long we keep it

Your profile and preferences stay while your account exists. Reports are kept for up to one year. Copies of report emails stored in our sending system are removed after 30 days; emails already in your inbox remain under your control.

When you delete your account, we stop monitoring and remove your profile, family details, saved selections, and reports from our active systems, normally within 30 days. A limited record of the deletion is kept for a further 30 days. Payment, security, support, or legal records may be retained where needed to meet legal obligations, resolve disputes, or prevent abuse. Service providers may retain records under their own applicable obligations.

Your choices

You can edit family details and report preferences in Settings and Children, stop report emails, and delete your account. Contact support to request access to, correction of, or deletion of information, or to exercise other privacy rights available to you. We may need to confirm your identity.

We use essential browser storage to keep you signed in and remember setup progress. We take reasonable steps to protect information, though no online service can guarantee complete security. We will update this page when practices change and notify you of material changes when appropriate.